No matter when or to where machinery was delivered, we supply customers with the original spare parts they require in top quality, at top speed. This is guaranteed not least by the clearly structured processes maintained at FIMA as a certified company, as well as in its after-sales service.
All processes are managed by our competent committed staff, from request processing through to shipping. Reliable spare parts supplying is guaranteed by a database with a seamless record of all previous repairs and spare part deliveries for every single machine sold by us.
Aside from constant updating of service history files, we also attach importance to the thorough evaluation of the reports compiled by our service personnel. Based on the latter, we can make the customer qualified recommendations on which spare parts to stock, and forecast which maintenance jobs should be planned.
Our strong customer orientation guarantees fair prices for you, at any time. To make sure we reach this goal, our prices are checked regularly. Despite all our efforts to reduce the prices, we stick to the high FIMA quality standards to fulfil the requirements of our customers.
We are at your service 24h / 365 days
of the year:
Hotline: +49 172-8367981